Frequently Asked Questions
Where does Curiosa ship?
We ship worldwide. Shipping rates and delivery times depend on your location. You will see accurate shipping options at checkout.
How long does shipping take?
Orders are processed within 1–3 business days.
Estimated delivery times:
• UK: 2–5 business days
• Europe: 5–10 business days
• USA & Canada: 7–14 business days
• Rest of World: 7–14 business days
What is your return policy?
You may return unused items within 28 days of delivery, in original condition with all packaging.
To arrange a return, please contact: info@curiosa.co.uk
How do I track my order?
A tracking link will be emailed to you once your order has shipped.
Do you offer exchanges?
Yes. Contact info@curiosa.co.uk with your order number and preferred item/size.
What payment methods do you accept?
We accept major credit/debit cards, Apple Pay, Google Pay and Klarna (where available).
Do you charge customs or duties?
International orders may be subject to customs fees determined by the destination country.